Effective Date: January 1, 2025

Welcome to baxterhairco.com (“Site”), owned and operated by Baxter Hair Co. (“we,” “our,” or “us”). By accessing or using this Site in any way—including purchasing services or digital resources—you agree to the following Terms of Use. If you do not agree, please do not access or use this Site.

1. General Use

This Site is intended to provide high-quality education, inspiration, and resources to licensed hairstylists and extension professionals. You agree to use the Site lawfully and respectfully, without violating any applicable laws or rights of others.

2. Intellectual Property

All content on this Site—including graphics, text, logos, images, video, downloadable resources, course materials, and trademarks—is the property of Baxter Hair Co. and is protected under U.S. copyright and trademark laws.
You may not copy, reproduce, share, resell, or distribute any content without written permission. Purchasing a guide or course grants you personal use only—not the right to resell, reproduce, or teach from our materials.

3. Digital Product Terms

All digital products—including but not limited to the K-Tip Kickstart Guide, Luxury Service Bundles Guide, and other downloadable resources—are non-refundable.
By purchasing, you acknowledge that:

You are granted one (1) license for personal professional use.

• Access is non-transferable and may be revoked if used improperly.

• We reserve the right to update or discontinue digital resources at any time.

4. Mentorship & Shadowing

Mentorship and shadowing experiences are booked with limited availability. Your deposit secures your spot and is non-refundable. If rescheduling is necessary, please contact baxterhairco@gmail.com at least 72 hours in advance.
By participating in a shadow day or mentorship, you agree not to record, reproduce, or distribute any portion of the experience without prior written consent.

5. User Conduct

You agree not to:

• Use the Site to harass, threaten, or harm others.

• Post or share false, misleading, or defamatory content.

• Access or use this Site for unlawful or fraudulent purposes.

We reserve the right to deny access or remove users who violate these terms, with or without notice.

6. Third-Party Links

This Site may include links to third-party websites. We are not responsible for the content, policies, or practices of these sites and encourage you to review their terms independently.

7. Disclaimer

All content is provided for educational and informational purposes only. Results may vary, and success is not guaranteed. Baxter Hair Co. makes no representations or warranties regarding specific outcomes related to your use of the Site or any products/services provided.

8. Limitation of Liability

To the fullest extent allowed by law, Baxter Hair Co. shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use—or inability to use—our Site, services, or resources.

9. Modifications

We reserve the right to change these Terms of Use at any time. It is your responsibility to review them periodically. Your continued use of the Site following any changes signifies your acceptance of the updated terms.

10. Contact Us

For questions regarding these Terms of Use, email baxterhairco@gmail.com.

Privacy Policy

Effective Date: January 1. 2025

At Baxter Hair Co., your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit baxterhairco.com (“Site”), purchase from us, or interact with our services.

By using our Site, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect the following personal information:

• Name, email address, and contact details when you fill out forms or make purchases.

• Billing and shipping information (for digital products).

• Stylist-related info such as licensure status or extension interests (if applicable).

• Technical data such as IP address, browser type, device type, and cookies for website functionality and analytics.

2. How We Use Your Information

We use your information to:

• Provide services, products, and digital resources you purchase.

• Process payments and send confirmations.

• Respond to questions, emails, or customer service requests.

• Share educational updates, new offerings, and promotional content (only with your consent).

• Improve the Site and user experience.

We do not sell or rent your information to third parties.

3. Email Marketing + Communication

If you opt-in, we may send you occasional emails about new education guides, shadowing availability, or professional tips. You can unsubscribe anytime using the link in any of our emails.

4. Cookies + Tracking

Our Site may use cookies or similar tracking technologies to improve site performance and personalize your experience. You may disable cookies through your browser settings.

5. Third-Party Services

We may use secure third-party services (e.g., payment processors, email platforms) to deliver our offerings. These services may access only the information necessary to perform their function and are required to keep it confidential.

6. How We Protect Your Info

We take the security of your data seriously. We use secure payment gateways and maintain up-to-date security protocols. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

7. Children’s Privacy

This Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

8. Your Rights

You have the right to:

• Request access to or correction of your data.

• Withdraw consent for marketing emails at any time.

• Ask us to delete your personal information (unless we are legally required to retain it).

To request any of the above, email us at baxterhairco@gmail.com.

9. Policy Updates

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of the page. Continued use of the Site signifies your acceptance of any changes.

10. Contact Us

If you have any questions or concerns about this policy, email baxterhairco@gmail.com.

Terms of Purchase

Effective Date: January 1, 2025

These Terms of Purchase (“Terms”) govern your purchase of products, services, and digital education from baxterhairco.com (“Site”), owned and operated by Baxter Hair Co. (“Company,” “we,” “our,” or “us”).

By purchasing from this Site, you agree to these Terms.

1. Product Types

We offer:

• Digital education resources (e.g., guides, downloads, templates)

• Shadowing and mentorship experiences

• In-person education and events (when applicable)

Each offering may have specific terms detailed on the product page. Please read all product descriptions carefully.

2. Payment Policy

All prices are listed in USD. Payments must be made in full at the time of purchase via our secure checkout system.

We reserve the right to change prices at any time without notice. You will be charged the rate in effect at the time of purchase

3. Refunds + Cancellations

Digital Products

Due to the nature of downloadable content, all digital product sales are final. No refunds will be given for guidebooks, templates, or digital education.

Shadowing + Education Sessions

• Deposits are non-refundable.

• If you need to reschedule, we ask for at least 7 days’ notice to transfer your date once.

• No-shows or cancellations with less than 7 days’ notice forfeit the full payment.

4. Delivery

• Digital downloads will be delivered via email or a download link immediately upon successful payment.

• If you do not receive your product, please email baxterhairco@gmail.com within 24 hours.

5. Intellectual Property

All content you purchase or access is intellectual property of Baxter Hair Co. and is protected under copyright law.

You may not:

• Share, resell, copy, or distribute any material without permission.

• Use our branding, language, or frameworks in your own education without written consent.

These offerings are for individual use only.

6. Shadowing + Conduct

By purchasing a shadowing experience, you agree to:

• Conduct yourself professionally and respectfully at all times.

• Keep all information learned confidential and not record video or audio unless permission is given.

• Use knowledge gained for your own education, not for redistribution or resale.

We reserve the right to remove anyone from a shadowing or mentorship session if these standards are not met, with no refund provided.

7. Disclaimer

All educational content is provided for informational purposes only. Your results depend on your personal skill, effort, and application. We do not guarantee specific outcomes or income.

8. Contact

Questions? Contact baxterhairco@gmail.com with any concerns before purchasing.